Treadmill Fury!!

Okey about a month back i bought a treadmill and in the shop i gave my address and phone no. etc. and they say to me the treadmill will be delivered between 10 to 28 days. Soo i wait and it comes to 28 days to when i ordered and i phone up and they are like it's already been delivered and signed for already by some random called "lucassy" and i'm like WHAT!! It was ordered under the name "Rook" and aren't u supposed to check the receipt ?? now my first thoughts was that one of my flatmates signed for it because her name is Lucy but she said no and i trust her. I live on a street named Duke street and there are like 3 different duke streets around Ipswich- and they probably delivered it to the wrong address. soo this Lady named Fiona who works for the company i bought the treadmill from and says she spoke to the couriers who delivered it and they say we left it in this hallway numbered 4A , 4B etc. on the ground floor an i'm like that doesn't sound like where i live soo anyways Fiona agree's to deliver another treadmill personally. So that day comes along when i meet her she barely acknowledges me and what im most ticked off about is that i asked if the student accomodation could possibly help me - i asked at least a week before the delivery and they say well okey BUT we are not porters and i'm like what the heck it's not like i'm going to expect massive treadmills to appear every two days and my door step and expect them to help me - and soo on the day i ask them and they are like we are really busy- and they are like sitting on their asses doing nothing- soo i ask these two random dudes just standing around smoking- how unlucky for them - but i Thank God that they did help cos i definitely could have not lifted it by myself - Thanks God - Peace Out